1. Information We Collect

• Contact Details: Name, email, phone number, and company details when you create an account, place an order, or contact us through our forms.

• Order Information: Billing/shipping address and payment method (processed securely through third-party gateways).

• Technical Data: IP address, browser type, and device information used for security checks and to improve our website performance.

• Uploaded Media: If you share product images, specifications, or documents with us, please avoid uploading files that include sensitive location data (EXIF GPS).

2. Why We Collect Data

We use the collected information to:

• Process and deliver your orders.

• Provide quotations and respond to product inquiries.

• Improve our website, product offerings, and customer support.

• Detect and prevent fraudulent activities and spam.

• Comply with legal, regulatory, and accounting requirements.

3. Cookies & Tracking Technologies

To provide a smooth browsing experience, we may use cookies to:

• Remember your login preferences and cart details.

• Personalize product recommendations.

• Analyze website traffic and performance.

You can disable cookies in your browser settings, but some site features may not function properly without them.

4. Embedded & Third-Party Content

Our website may include product videos, catalogs, or external resources from trusted suppliers and partners. These third-party websites may collect data about your interaction with their content. We recommend reviewing their privacy policies for more details.

5. Data Retention

• Customer order details and invoices are stored for record-keeping as required by law.

• Contact form messages and inquiries are retained until your request is fully resolved.

• Account holders can view, edit, or request deletion of their personal data at any time (except usernames).

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Correct or update your personal details.

• Request deletion of your data, subject to legal or contractual obligations.

7. Data Security

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. Secure servers, SSL encryption, and trusted third-party payment processors are used to protect your transactions.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page.