At Coating Machines, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website coatingmachinespk.com or engage with our products and services. By accessing our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) when you interact with our website.
Personal Information: When you make a purchase, subscribe to our newsletter, request support, or contact us, we may collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior to help us improve your website experience and enhance our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and billing.
Customer Support: To respond to inquiries, provide assistance, and offer technical support for our products.
Marketing Communications: To send you promotional emails, newsletters, or special offers if you’ve opted in. You can unsubscribe from these communications at any time.
Website Improvement: To analyze user behavior and improve the functionality and content of our website to enhance your experience.
Legal Compliance: To comply with applicable laws, regulations, or legal processes, and enforce our terms of service.
3. How We Protect Your Information
We implement appropriate technical, organizational, and security measures to protect your personal information. This includes the use of encryption for payment processing and secure storage of your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support. These service providers are obligated to protect your data and use it only for the purposes we specify.
We may also disclose your information when required by law or when we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you when you return to our website and provide personalized content. You can modify your browser settings to disable cookies, but this may affect your ability to use certain features of our website.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain data processing activities. To exercise your rights, please contact us via {email}.
If you are receiving marketing emails from us, you can unsubscribe at any time by following the instructions provided in the email or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@coatingmachinespk.com
- Phone: +92 323 889 0312
- Address: Office #G11 Mian Plaza, Al Madina Marriage Hall, Ghazi Chowk, College Road, Township Lahore, Punjab, Pakistan
Thank you for trusting Coating Machines with your personal information. We are committed to maintaining your privacy and ensuring that your data is safe.